Refund & Return Policy

Refund & Return Policy At Brains and Beauty Luxe Fitness, we’re proud to offer high-quality fitness products designed for real, curvy women. Because of hygiene, safety, and quality control, **all sales are final**. No Refunds All purchases made through Brains and Beauty Luxe Fitness are non-refundable. We do not offer refunds for: - Change of mind - Incorrect product selection - Incorrect size selection - Personal preference - Failure to read product descriptions - Delayed delivery caused by carriers beyond our control By completing your purchase, you acknowledge and agree to this no-refund policy. Exchanges At this time, Brains and Beauty Luxe Fitness does not offer exchanges. Please review all product descriptions, sizing information, and order details carefully before completing your purchase. Damaged or Defective Items If your item arrives damaged or defective, please contact us within 5 calendar days of delivery. To request assistance, email: drtatum@brainsandbeauty.net Please include: - Your order number - A short description of the issue - Photos showing the damage or defect If approved, we may provide: - A replacement item - Store credit - Another resolution at our sole discretion Lost or Stolen Packages Brains and Beauty Luxe Fitness is not responsible for packages marked as delivered by the shipping carrier. Customers are responsible for providing accurate shipping information at checkout. Order Cancellations Once an order has been submitted, it cannot be modified, canceled, or refunded. Contact Us Questions about this policy? Brains and Beauty Luxe Fitness Email: drtatum@brainsandbeauty.net Website: www.brainsandbeauty.net Last updated: 30 May 2026